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Guide to Apply SASSA Online Application in 2024

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By Janet Ngoie

The South African Social Security Agency (SASSA) offers an online application process for social grants including the Older Person’s Grant, Disability Grant, Child Support Grant and the COVID-19 SRD Grant.

Follow this comprehensive guide to submit your complete SASSA grant application online from start to finish using a phone, computer or internet cafe access.

Pre-Application Preparation

Before starting your online SASSA application, ensure you have the following:

  • Access to a phone, laptop, PC or tablet with internet connectivity. You can also use internet cafes.
  • Your original green barcoded South African ID document for reference. It must be a clear copy.
  • An active email address and cellphone number for registration and to receive updates from SASSA on your application status.
  • Relevant supporting documents such as medical assessment reports, proof of income, birth certificates etc. as required for each grant type. These must be scanned or photographed clearly to upload.
  • Banking details including account number and branch code if selecting grant payment via direct bank transfer. Alternatively have your SASSA card number available.

Step 1 – Visit the SASSA Online Application Website

To begin, go to the official SASSA online application portal at:

This is the legitimate website for submitting social grant applications securely online to SASSA.

Step 2 – Create a Login on the SASSA Online System

As a first time user, you need to click on “Register” and create your unique login details including:

  • South African ID number
  • Surname and first names as per ID
  • Email address
  • Active mobile number
  • Password

Follow the prompts carefully when creating your login credentials. Ensure all details match your ID document accurately. This information will be verified by SASSA against official databases during processing.

Step 3 – Start and Select Your Online Grant Application

Once your login is successful, you can click on “Apply for Grant” to begin your online application. Here you must select which social grant you are applying for:

  • Older Person’s Grant
  • Disability Grant
  • Child Support Grant
  • Social Relief of Distress (SRD) Grant

Choose the grant type you are eligible for based on the qualifying criteria.

Step 4 – Complete All Sections of the Online Application Form

You will be taken through the full application form specific to the grant you are applying for. Go through each section meticulously and complete all mandatory fields.

To avoid processing delays or rejection, ensure all details you fill including your personal information, contact details, disability status, dependents, income, marital status etc. matches your green ID book and supporting documents.

Provide comprehensive explanations or descriptions wherever required to present your case accurately. The information you submit will determine your eligibility.

Step 5 – Upload All Relevant Supporting Documents

A key part of the online application process is uploading clear copies of supporting documentation needed to prove your eligibility for the specific grant.

These may include:

  • Medical assessment report confirming disability, illness or injury
  • South African barcoded ID document
  • Birth certificates of dependent children
  • Proof of marital status
  • Recent payslips or affidavit proving income level
  • Banking details and SASSA card if applicable

Ensure all documents are well-lit, focused and legible before uploading them. The images or PDFs should clearly show all text and details.

Step 6 – Select Your Preferred SASSA Grant Payment Method

Towards the end of the application process, you will need to select how you want to receive the funds if approved. The available options include:

  • Direct deposit into your personal South African bank account. Provide account number and branch code details.
  • Loading onto your existing SASSA card which can then be used to transact or withdraw funds.

Choose your preferred payment method for ease of access to receive the monthly grant amount.

Step 7 – Review and Submit Your Completed SASSA Online Application

Once you have filled out all sections accurately and uploaded the required supporting documents, review your application carefully to ensure completeness. Go back and edit any incomplete or incorrect details.

When fully satisfied, submit your completed online SASSA grant application.

Step 8 – Track Status and Get Updates on Your SASSA Grant Application

After submission, you will receive an application reference number. Use this number to track the status of your grant application.

You can check your SASSA grant application status online via the portal using your reference number and ID. Status updates will also be communicated via SMS and email.

If any additional information is required, you will be notified by SASSA. Respond promptly to avoid delays in processing your application.

Completing all steps properly ensures your application is submitted successfully. If you face any technical issues on the online portal, contact the SASSA call center for assistance. Monitor your application status closely through the processing phases.

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